Structured intake
Organize requests and related issue details with building and unit context, urgency, photos, and authorized contact paths.
NYC owners and property managers
Property maintenance and work order software
Coordinate NYC building repairs with structured intake, work orders, vendor assignments, access details, approvals, and completion evidence.
Request an invitationPrivate pilot · scope and configuration reviewed during your demo
The work your team needs to organize
A repair request often starts in a text, moves to a call, and ends with a photo no one can find. That leaves managers reconstructing what was approved, who attended, and whether the work solved the issue.
A clearer operating record
Keep the request, assignment, conversation, costs, and closeout evidence together in one work order.
How PropertyWatch supports the workflow
Assignments and approvals
Record the vendor, access plan, status changes, and approval decisions before consequential actions proceed.
Evidence-based closeout
Keep completion documentation with the job and retain the history when a repair needs to reopen.
Upcoming AI Maintenance Coordinator
A planned rollout of assisted follow-up, vendor reply handling and clearer exceptions. Release verification and approved communication-channel setup are still pending.
A practical place to start
- 01
Capture the issue and property context.
- 02
Assign the work and review access, scope, and spending decisions.
- 03
Review completion evidence and document the outcome.
Does PropertyWatch perform the physical repairs?
Your staff and chosen vendors perform the work. PropertyWatch provides the software to organize their assignments, communications, approvals, and evidence.
Practical reading for your team
A weekly property management checklist for NYC buildingsNYC heat season checklist for landlords and property managersSee it with your portfolio
See PropertyWatch with your buildings.
Tell us where your team loses time: agency checks, sanitation cases or repair follow-up. Request a beta invitation and we’ll review the right starting workflow for your portfolio.