01
Violation monitoring.
HPD, DOB and supported agency records, organized by building. Review changes and assign the follow-up.
Explore monitoringBuilt for New York property teams
NYC buildings.
Under control.
Violation monitoring, DSNY case preparation and maintenance. One platform for owners and property managers.
Now welcoming beta portfolios.
ComplianceMaintenanceCommunication
PropertyWatchNew York, NY
The platform
City records.
Team action.
The violation, the repair and the conversation belong together. Give your team a shared view of the work across your buildings.
See the softwarePortfolio / OperationsIllustrative workflow · Sample data
Know what needs attention.
Building overview| Building / Matter | Agency | Team follow-up | Record |
|---|---|---|---|
| Building 01Repair condition | HPD | Work assigned | Repair photos |
| Building 02Sanitation summons | DSNY / OATH | Evidence review | Case file |
| Building 03Building complaint | DOB | Source review | Agency link |
Source recordAssigned workSaved evidence
Pilot access and source coverage confirmed at onboarding.
Compare your optionsWhat we do
A better way
To manage the work.
02
DSNY Ticket Fighter.
Your summons, evidence and hearing preparation in one case file. Prepare a response your team can review.
Explore Ticket Fighter03
Maintenance management.
Work orders, vendor assignments and completion photos. Keep the repair history with the building.
Explore maintenanceSee what comes together
Picture your next
Working day.
A sanitation ticket, a repair and a vendor reply. See the tools that connect them to the building and the next action.
Compare PropertyWatchExplore a workflow
DSNY Ticket FighterSummons, evidence and response preparation
Repairs & vendor coordinationAssignments, approvals and completion evidence
Messages, photos & voice pilotProperty conversations · voice eligibility and setup apply
Boiler & sump-pump signalsUpcoming · compatibility under review
The knowledge center
NYC property
Intelligence.
Useful answers to the questions owners and managers search for. Official sources and free working templates.
Visit the knowledge center09Guides05Free templates
A maintenance work order checklist for NYC property managers
Includes a free templateA vendor handoff checklist for building repairs
Includes a free templateHow to look up NYC building violations by address
Includes a free templateMore from the guide library
DSNY dirty sidewalk ticket: how to organize your responseA weekly property management checklist for NYC buildingsNYC heat season checklist for landlords and property managersHPD violation checklist from repair to certification follow-upDOB complaint versus violation what NYC owners should trackDSNY and OATH evidence checklist for property teams
In development
Equipment
Monitoring is next.
We’re prototyping boiler faults, sump-pump alarms and heating-controller connections. Equipment events connected to property follow-up.
Upcoming · Hardware compatibility under reviewSump-pump alarms
Boiler & heating faults
Heat-Timer & tekmar
Full product roadmap
Connected equipment monitoring
Heat-Timer and tekmar integrations are in prototyping, with other connections planned. Upcoming scope includes supported boiler faults, sump-pump alarms, leaks, temperatures, and connection health linked to property alerts, tasks, and work orders. Compatibility and pilot availability are still being validated.
Maintenance Coordinator
Issue-to-closeout coordination, vendor reply handling, follow-up, and clearer exceptions. Release verification and approved channel setup are still pending.
Reusable access contacts
Building and unit access defaults, backup contacts, and resident relocation history. Upcoming availability depends on rollout and workflow verification.
Clearer complaint follow-up
Priority complaint visibility, independent daily briefings, linked people, and clearer DOB source context. These changes are awaiting release verification.
More Form Assistant workflows
Default-reopening preparation, approved-file handling, clearer fill results, and user-confirmed OATH receipts. Support is limited to reviewed forms.
More reliable property evidence
Exact-parcel DOF evidence recovery is implemented and awaiting production verification before launch claims are made.
Field team roadmap
Native mobile and offline work, guided inspections, scheduling improvements, and bilingual coordination remain planned capabilities. No launch date is committed.
Before you join
Good questions.
Which NYC building records can I track?
PropertyWatch organizes supported HPD, DOB and DSNY/OATH records. Onboarding confirms your buildings, source coverage and enabled workflows. Updates depend on source availability and sync timing; official notices remain authoritative.
Does Ticket Fighter submit or dismiss my ticket?
Ticket Fighter helps organize evidence and prepare a response. Your responsible person reviews the materials and completes the official submission. PropertyWatch is software, not legal representation, and does not guarantee a dismissal.
Can I manage repairs after a violation?
Yes. Supported workflows connect the issue to tasks, work orders, vendors and completion evidence. A completed repair and the agency’s official violation status are tracked separately.
How do I join the beta?
Request an invitation with your portfolio size and priorities. We confirm pilot availability and help with onboarding. Requesting access requires no access code and creates no account or subscription charge.
Product notes
All updatesInvitation-only beta
Put PropertyWatch
To work.
Tell us about your portfolio. We’ll confirm pilot availability and help you get started.
Request an invitationRequesting access creates no account or subscription charge.