Property-aware conversations
Review tenant and vendor conversations, templates, and email history in the relevant operational context.
NYC owners and property managers
Tenant and vendor communication software
Keep property operational email, SMS, MMS, templates, contact preferences, and recorded delivery outcomes in a building-aware workspace.
Request an invitationPrivate pilot · scope and configuration reviewed during your demo
The work your team needs to organize
A message thread without a building, unit, or work-order reference leaves the next manager guessing. A saved number also does not explain whether a particular channel is permitted.
A clearer operating record
Connect authorized communication to the property work it concerns, with consent and delivery history visible to your team.
How PropertyWatch supports the workflow
Channel preferences
Maintain optional SMS/MMS consent and opt-out choices. Operational contact records are separate from marketing newsletter enrollment.
Delivery clarity
Distinguish queued messages, provider acceptance, and recorded delivery results rather than assuming a configured channel reached the recipient.
Voice and AI assistance — controlled pilot
A voice desk pilot for interpretation, receptionist and on-call help. Access is limited by organization, permissions and provider setup. Audible AI behavior and wider commercial availability require pilot verification; call consent and optional storage are separate choices.
A practical place to start
- 01
Identify the correct property, contact, and permitted channel.
- 02
Review the operational message and approval requirements.
- 03
Retain replies and available delivery records with the work.
Can I use tenant phone numbers for promotional messages?
The PropertyWatch SMS program covers authorized operational messages. Newsletter marketing uses a separate, optional email subscription and is not bundled with tenant or vendor records.
Explore all software servicesSee it with your portfolio
See PropertyWatch with your buildings.
Tell us where your team loses time: agency checks, sanitation cases or repair follow-up. Request a beta invitation and we’ll review the right starting workflow for your portfolio.